Techblocks - For Business

Flexible Remote IT Support for Your Business

Techblocks give your business straightforward access to expert IT support whenever you need it—without an annual contract or monthly subscription.

Simply purchase a block of support time and keep it on your account. When an IT problem arises, contact TECHPOINT and use as much or as little of that time as required.

Techblocks for Business covers remote and telephone support only. It does not include visits to your premises.
Techblocks business remote support

What can Techblocks help with?

Techblocks can be used for a wide range of business IT problems, including:

  • Slow or unreliable computers
  • Windows problems and software errors
  • Microsoft 365 and business email issues
  • Internet, Wi-Fi and network troubleshooting
  • Printer and peripheral problems
  • Computer security and virus protection
  • Software installation and updates
  • User accounts and access problems
  • Data transfers and backup advice
  • New computer setup and configuration
  • Remote working and VPN problems
  • General IT advice and troubleshooting

If your problem requires replacement hardware, new software or larger project work, we will explain the available options and provide a separate price before proceeding.

How do Techblocks work?

1. Purchase your support timeChoose how much prepaid support time you would like to add to your business Techblocks account. The minimum purchase is one hour.
2. Contact TECHPOINTCall or email us, explain the problem and let us know how urgently you need assistance.
3. We provide remote supportA qualified TECHPOINT engineer will investigate the problem remotely or provide guidance by telephone. The affected computer must normally be able to connect to the internet.
4. Pay only for the time usedTime is deducted from your Techblocks balance in 15-minute intervals. Any unused time remains available for future support.

Why choose Techblocks for your business?

  • No annual contract
  • No monthly subscription
  • Pay only when you need support
  • Priority assistance from a qualified engineer
  • Speak directly to a real person
  • Support charged in 15-minute intervals
  • Unused Techblocks do not expire
  • Ideal for small businesses without dedicated IT staff

Clear, practical support from a local team

There are no complicated support systems or anonymous call centres. You will speak to someone who will listen, explain the options clearly and help you find the most appropriate solution.

We understand that IT problems can interrupt your working day, so we aim to identify the issue and get you operating normally again as quickly as possible.

Remote support only

Techblocks for Business covers assistance provided remotely or by telephone. Visits to your premises are not included.

If a problem cannot be resolved remotely, we will explain the available options before any further work is arranged.

Open a business Techblocks account

To purchase your first Techblocks or discuss how the service could support your business:

Call 01926 735940Email sales@techpoint.biz
Subscribe to: Posts (Atom)